Technical Support

Before you delve into the pdf guides here take a look at the Knowledge Base, as you may find the answers to what you are looking for quicker there. You'll find useful video tutorials on how to setup and use your camera on our YouTube channel.

Here you will find downloadable install information and other advanced setup guides to help you get the most from your UCam247 camera.

If you should need any specific technical support not covered here please email us at support@ucam247.com providing as much information as possible so we can reply with pertinent advice.

Title Type Date Size Download
Install Guide & Full User Manual (security cameras) Type- PDF File Nov. 30, 2016 2.7 MiB Download PDF File
WearCam (wearable cam) Setup and Troubleshooting Guide Type- PDF File Nov. 30, 2016 665.0 KiB Download PDF File
Cloud NVR Install and Troubleshooting Guide Type- PDF File Nov. 30, 2016 472.1 KiB Download PDF File
How to use the iPhone/iPad app Type- PDF File Nov. 30, 2016 363.9 KiB Download PDF File
How to use the Android app Type- PDF File Nov. 30, 2016 511.5 KiB Download PDF File
UCam247 Micro Cloud NVR Datasheet Type- PDF File Nov. 30, 2016 341.7 KiB Download PDF File
UCam247-HDO1080 Full HD Outdoor Camera Datasheet Type- PDF File Nov. 30, 2016 572.3 KiB Download PDF File
UCam247 Full HD Indoor Camera Datasheet Type- PDF File Nov. 30, 2016 680.5 KiB Download PDF File
Camera Live Viewing Software (Mac PC) Type- Firmware Nov. 30, 2016 14.9 MiB Download Firmware
Camera Live Viewing Software (Windows PC) Type- Firmware Nov. 30, 2016 17.5 MiB Download Firmware
How To Install & Use Camera Live Type- PDF File Nov. 30, 2016 317.4 KiB Download PDF File
Enable Camera Over WiFi (iPhone/Android method) Type- PDF File Nov. 30, 2016 157.5 KiB Download PDF File
Enable WiFi on Camera (PC/Mac method) Type- PDF File Nov. 30, 2016 374.7 KiB Download PDF File
How to Record to a Dropbox Cloud Account Type- PDF File Nov. 30, 2016 125.7 KiB Download PDF File
How to Enable Recording to a NAS Drive Type- PDF File Nov. 30, 2016 190.7 KiB Download PDF File
How to Enable Recording & Alerts (Email, FTP...) Type- PDF File Nov. 30, 2016 283.0 KiB Download PDF File
Tips & Troubleshooting (Quick Guide) Type- PDF File Nov. 30, 2016 263.6 KiB Download PDF File
Firmware Update Links and Guide Type- PDF File Nov. 30, 2016 234.6 KiB Download PDF File