Technical Support
Before you delve into the pdf guides here take a look at the Knowledge Base, as you may find the answers to what you are looking for quicker there. You'll find useful video tutorials on how to setup and use your camera on our YouTube channel.
Here you will find downloadable install information and other advanced setup guides to help you get the most from your UCam247 camera.
If you should need any specific technical support not covered here please email us at support@ucam247.com providing as much information as possible so we can reply with pertinent advice.
| Title | Type | Date | Size | Download |
|---|---|---|---|---|
| Install Guide & Full User Manual (security cameras) | Type- PDF File | May 11, 2017 | 2.7 MiB | Download PDF File |
| WearCam (wearable cam) Setup and Troubleshooting Guide | Type- PDF File | May 11, 2017 | 665.0 KiB | Download PDF File |
| Cloud NVR Install and Troubleshooting Guide | Type- PDF File | May 11, 2017 | 472.1 KiB | Download PDF File |
| How to use the iPhone/iPad app | Type- PDF File | May 11, 2017 | 363.9 KiB | Download PDF File |
| How to use the Android app | Type- PDF File | May 11, 2017 | 511.5 KiB | Download PDF File |
| UCam247 Micro Cloud NVR Datasheet | Type- PDF File | May 11, 2017 | 341.7 KiB | Download PDF File |
| UCam247-HDO1080 Full HD Outdoor Camera Datasheet | Type- PDF File | May 11, 2017 | 572.3 KiB | Download PDF File |
| UCam247 Full HD Indoor Camera Datasheet | Type- PDF File | May 11, 2017 | 680.5 KiB | Download PDF File |
| Camera Live Viewing Software (Mac PC) | Type- Firmware | May 11, 2017 | 14.9 MiB | Download Firmware |
| Camera Live Viewing Software (Windows PC) | Type- Firmware | May 11, 2017 | 17.5 MiB | Download Firmware |
| How To Install & Use Camera Live | Type- PDF File | May 11, 2017 | 317.4 KiB | Download PDF File |
| Enable Camera Over WiFi (iPhone/Android method) | Type- PDF File | May 11, 2017 | 157.5 KiB | Download PDF File |
| Enable WiFi on Camera (PC/Mac method) | Type- PDF File | May 11, 2017 | 374.7 KiB | Download PDF File |
| How to Record to a Dropbox Cloud Account | Type- PDF File | May 11, 2017 | 125.7 KiB | Download PDF File |
| How to Enable Recording to a NAS Drive | Type- PDF File | May 11, 2017 | 190.7 KiB | Download PDF File |
| How to Enable Recording & Alerts (Email, FTP...) | Type- PDF File | May 11, 2017 | 283.0 KiB | Download PDF File |
| Tips & Troubleshooting (Quick Guide) | Type- PDF File | May 11, 2017 | 263.6 KiB | Download PDF File |
| Firmware Update Links and Guide | Type- PDF File | May 11, 2017 | 235.0 KiB | Download PDF File |